This Privacy Policy describes how Deeded Inc., (“Deeded”, “we”, “us” or “our”) collects, uses and discloses personal information in the course of providing digital technologies allowing users to organize and manage their real estate or mortgage closing online (“Services”), when you visit our website at deeded.ca (the “Website”) or otherwise interact with us.

Last update:  January 11, 2021

1. Collection and use of personal information

You can access our Website without providing personal information. If you choose to use our Services, contact us with questions, or sign up for our communications, we will ask you to provide personal information. The personal information that we request will vary depending on how you choose to interact with us.

When you create an account

If you choose to create an account on our website, Services or any of our applications, we will ask you for certain information related to your real estate or mortgage closing including your first name, last name, email address and other information. We will also ask you to provide additional information to help our any of our affiliated licenced entities process your closing.  This information may include your gender, date of birth, marital status, employment status and employer information, your identification, city and province of residence and may require you to submit documents such as tax statements or banking information as it relates to your transaction. We use this information to create an account and help manage communications related to your closing. We may also use this information to understand our customers and their needs and preferences so that we can improve and develop our Services and our Website, and to tailor our communications.

When you contact us or provide us feedback or reviews

If you contact us, we will collect the information you provide in order respond to your question, inquiry or request. If you choose to provide a rating or review, or other feedback, we will use this information to improve our Service or our Website, or to develop new Services.  If you choose to provide us with a review, we may share your review internally or publicly in order to promote our brand and service without any additional consent from you.

To send you communications

We use your personal information to send you communications including tailored marketing messages and transactional emails related to your real estate or mortgage closing or other related services. You can unsubscribe from marketing communications at any time by using the unsubscribe feature provided or by contacting us as described below. You may still receive transactional emails from us even if you have unsubscribed from our marketing communications.

We may also use personal information for other standard business purposes such as maintaining records, enforcing our agreements, detecting and preventing fraud, ensuring the security of our website and meeting the legal and regulatory obligations of Deeded and our affiliated partners.

2. Our website

When you visit our Website, Services or related applications, we automatically collect your IP address, location, the date and time of your visit, the pages you visit, the features you use, and the referring URL’s you came from. We use this information to improve our Website and Services.

We also use cookies and similar technologies to collect information about your visit to our Website, to remember your preferences and settings when you navigate through our Website, and for security purposes.

Many web browsers allow you to manage your preferences. You can set your browser to refuse cookies or delete certain cookies. You may be able to manage other technologies in the same way that you manage cookies using your browser’s preference. If you block cookies you may not be able to use all of the features of our Website.  For your convenience, we may offer links from our Website to other websites. We do not control, and are not responsible for, the personal information handling practices of other websites.  We encourage you to consult the privacy policies for these websites before providing any personal information.

3. When personal information is shared

We take your privacy and personal information very seriously.   As such, your personal information will not be shared with entities other than:

Affiliated Licensed Entities

Deeded Inc. is not a law firm and does not provide any legal services or legal advice of any kind.  In order to proceed with closing a Real Estate or Mortgage transaction you will be required to agree to retain an affiliated licenced law firm at which point, we may share relevant information with the law firm or employees of the law firm for the purpose of providing services for your transaction.  The law firm’s retainer agreement may have its own privacy policy or various stipulations as to what information may be shared outside of the law firm.   If you do not agree with the law firm’s retainer, you

Technology Service providers

We use service providers to provide certain services on our behalf such as data hosting, payment processing, marketing and communications, analytics and customer service. Some of these service providers may be located outside of Canada, including in the United States.

Legal & Law Enforcement Purposes

We and our service providers may disclose personal information in response to a search warrant or other legally valid inquiry or order or as otherwise required or permitted by law, including as required or permitted by foreign laws applicable to us or our service providers.

4. Security of personal information

We have implemented physical, organizational and technological security measures that are designed to protect the personal information in our custody and control from unauthorized access, use or disclosure. However, please be advised that no security measures can offer absolute security.

The file containing your personal information is maintained on secure servers hosted by our service provider. Access to your personal information is limited to Deeded employees, affiliated licensed entities such as law firms providing legal services (and their employees) or service providers who require access for the purposes described in this Privacy Policy. We retain personal information for as long as necessary for the purposes for which such information was provided or to otherwise meet legal requirements.

5. Privacy policy updates

This Privacy Policy is effective as of the Last Updated date written above. We may update or amend this Privacy Policy from time to time. The revised Privacy Policy will be posted on our Website. We recommend that you refer to this Privacy Policy frequently for the latest information about our personal information practices.

6. Contact us

If you require more information or clarification on our privacy policy, please do not hesitate to contact us at hello@deeded.ca