Avoiding Closing Surprises in Ontario Real Estate: The Critical Role of Final Walkthroughs

As a real estate agent, your clients’ closing day should be a moment of excitement, not stress. Yet, unexpected issues can derail even the smoothest transactions. One of the most effective tools to prevent last-minute surprises? The final walkthrough.

Here’s how to guide your clients to prioritize this step and ensure a seamless closing.

Why Final Walkthroughs Matter

The final walkthrough is a buyer’s last chance to verify the property’s condition before ownership transfers. It ensures:

• The property is in the same condition as when the offer was accepted (per the Agreement of Purchase and Sale).
• All included fixtures/appliances (e.g., chandeliers, fridge) are present.
• Repairs negotiated in the agreement are completed.

In Ontario, sellers are legally required to maintain the property’s condition until closing, barring normal wear and tear. A walkthrough enforces this and uncovers post-agreement problems.

Common Issues Uncovered During Walkthroughs

1. Undisclosed Damage: Water leaks, broken windows, or new cracks.
2. Missing Fixtures/Appliances: Items included in the sale (e.g., curtain rods, oven) removed.
3. Unfinished Repairs: Seller fails to fix agreed-upon issues (e.g., roof patching).
4. Left-Behind Debris: Previous owners abandon furniture or trash.
5. Utility Issues: Heating, plumbing, or electrical systems malfunction.

‍Practical Final Walk Through Tips for Realtors

1. Schedule Strategically

• Aim for 24–48 hours before closing. This minimizes the chance of new damage or changes after the walkthrough.

2. Use a Property walk-through Checklist

• Create a list matching the purchase agreement (e.g., included appliances, repair obligations).
• Include: doors/windows, HVAC, plumbing, and cleanliness.
• We put together a free property walk-through checklist that you can download below to make sure no details are missed

3. Document Everything

• Take timestamped photos/videos of the property.
• Note discrepancies in writing and share them with the seller’s agent immediately.

4. Test Systems and Appliances

• Turn on taps, flush toilets, test oven/dishwasher, and check HVAC.

5. Address Issues Promptly

• For minor problems, request a monetary holdback (funds withheld until fixes are made).
• For major issues, consider delaying closing until resolved.
• Notify your client's Real Estate Lawyer as soon as possible, ideally before funds get transferred.
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6. Accompany Your Client

• Your presence ensures they stay focused on key details and avoid emotional reactions.

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Benefits to Realtors

• Fewer Post-Closing Disputes: Protect your clients (and your reputation) by catching issues early.
• Smoother Transactions: Minimize last-minute renegotiations or delays.
• Client Trust: Proactive guidance builds loyalty and leads to referrals.
• Professionalism: Demonstrates thoroughness, setting you apart from competitors.

Final Word: Make Walkthroughs Non-Negotiable

Final walkthroughs are not just a formality—they’re a critical safeguard for buyers.

Encourage your clients to treat this step as essential, not optional. By adopting these practices, you’ll reduce closing-day chaos, deliver better outcomes, and position yourself as a trusted advisor in Ontario’s competitive market. If any issues arise from the walk through, document the issues in detail, and reach out to your client's Real Estate Lawyer to disucss immediatly.

Pro Tip: Share our brief “Walkthrough Checklist” with clients to keep them organized. It’s a simple gesture that underscores your commitment to their success.

Smooth closings start with preparation. Prioritize the final walkthrough, and turn potential surprises into satisfied clients. 🏡✨

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Disclaimer: This article is for informational purposes only and does not constitute legal advice. Always consult a real estate lawyer for transaction-specific guidance.

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